Thank you for choosing our store! We hope you are satisfied with your purchase. If you need to return or refund your purchase, please refer to the policy below.
1、Refund and Return Conditions
Return Period: You can apply for a return within 7 days after receiving the product. Requests after 7 days will not be accepted.
Conditions: The returned product must be unused and retain the original packaging and tags. We will inspect the return after receiving it to confirm that the product is eligible for return.
Non-Returnable Items: The following items are not eligible for refund or return policies: Specially customized items Opened or used items
Return Period: You can apply for a return within 7 days after receiving the product. Requests after 7 days will not be accepted.
Conditions: The returned product must be unused and retain the original packaging and tags. We will inspect the return after receiving it to confirm that the product is eligible for return.
Non-Returnable Items: The following items are not eligible for refund or return policies: Specially customized items Opened or used items
2、Return Process
To request a return, please follow the steps below:
Contact Customer Support: Please contact (complaintresolution@cabletiemagic.com) via email with your order number and the reason for the return.
Get a Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number, please mark it on the package when returning the item.
To request a return, please follow the steps below:
Contact Customer Support: Please contact (complaintresolution@cabletiemagic.com) via email with your order number and the reason for the return.
Get a Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number, please mark it on the package when returning the item.
3、Refund Processing
Once we receive and inspect the returned merchandise, we will process your refund within 7 business days.
Refunds will be issued to your original method of payment.
Shipping charges are not refundable unless the item is defective or shipped incorrectly.
Once we receive and inspect the returned merchandise, we will process your refund within 7 business days.
Refunds will be issued to your original method of payment.
Shipping charges are not refundable unless the item is defective or shipped incorrectly.
4、Exchange Policy
If you need to exchange an item, please follow the same process as for returns. We will process your exchange request after returning your current item.
If you need to exchange an item, please follow the same process as for returns. We will process your exchange request after returning your current item.
5、Contact Us
If you have any questions or need further assistance, please contact our customer service team:
Email: complaintresolution@cabletiemagic.com
Tel: +61 424594652
Company: CABLE TIE PRODUCTIONS PTY LTD
Address: 2874 Albany Hwy, Kelmscott WA 6111 Australia
If you have any questions or need further assistance, please contact our customer service team:
Email: complaintresolution@cabletiemagic.com
Tel: +61 424594652
Company: CABLE TIE PRODUCTIONS PTY LTD
Address: 2874 Albany Hwy, Kelmscott WA 6111 Australia
Thank you for choosing us! We look forward to providing you with quality products and services.
